Privacy Policy

1. Introduction

SandyCovePoint ("we," "us," or "our") is devoted to maintaining your privacy. This document outlines our Privacy Policy and elaborates on how your information is collected, utilized, shared, and secured when you access our site sandycovepoint.sbs or employ our yacht charter offerings.

Your concurrence to the data practices depicted in this policy is requisite when you opt for our services. Our policy adheres to all necessary privacy statutes, including the Personal Information Protection and Electronic Documents Act (PIPEDA) as well as other pertinent privacy regulations in Canada.

2. Information We Gather

2.1 Personal Details

We compile personal details that you willingly furnish when you:

• Make a yacht charter reservation
• Interact with us via our website or telephone
• Sign up for our newsletter
• Complete any form on our website
• Engage in surveys or promotional activities

The data we collect may comprise:

• Your name, and contact data such as email, telephone number, and address
• Transaction details (handled securely by third-party services)
• Your preferences and specifications for charters
• A contact for emergencies
• Any dietary needs or health-related details you choose to share

2.2 Information Recorded Automatically

We unavoidably gather certain data about your device and how you interact with our site:

• Your IP address and locale information
• The type and version of your browser
• Pages you have perused on our site and the duration of your visit
• Referrals from other websites
• Details about your device (model, screen dimensions, etc.)

2.3 Cookies and Tracking Tools

Our website employs cookies and comparable tracking technologies to enhance your browsing experience. These tools are employed to:

• Retain your chosen preferences
• Analyze how our site is used and its operational performance
• Offer tailored content
• Augment our service offerings

Browser settings or our cookie consent feature enable you to manage your cookie preferences.

3. Utilization of Your Details

We put to use the details we amass for these purposes:

• Delivering Services: To conduct yacht charter services, manage reservations, and maintain communication regarding your bookings
• Support for Customers: To address your concerns and provide support
• Processing Payments: To execute financial transactions and handle billing issues
• Safeguarding and Security: To ensure the security of our operations and safeguard against deceptive activities
• Marketing Efforts: To deliver promotional content and updates, on condition of receiving your consent
• Improving Websites: To scrutinize behavioral patterns and enhance our website's features and functionality
• Adherence to Legal Framework: To comply with prevailing legal statutes and standards

4. Dissemination and Revelation of Information

We refrain from selling, exchanging, or leasing your personal details to external parties. Nonetheless, we might share your information under these circumstances:

4.1 Assistance Providers

We may disseminate information with dependable third-party service providers engaged in support functions such as payment processing, website management, email marketing, analytics, performance monitoring, and customer assistance.

4.2 Statutory Obligations

There might be instances where disclosing your information is mandated by law or in response to legal procedures, judicial orders, emergencies, or to counter potential fraudulent or illicit acts.

4.3 Business Alterations

In circumstances involving mergers, takeovers, or the sale of our business assets, your data could be transferred as a portion of the business deal.

5. Data Protection

We employ fitting technical and organizational safeguards to shield your personal details from unsanctioned access, modifications, disclosure, or elimination. These include encryption practices, secure server environments, access control measures, periodic evaluations, and education of our staff.

Nevertheless, no digital transmission methodology or electronic repository system can be considered infallibly secure. We cannot assert absolute security for your personal data.

6. Holding of Data

We hold onto your personal details until the fulfillment of the intended purposes its collection or as mandated by law. Regular retention spans are:

• Charter reservations: 7 years (for tax and legal obligations)
• Marketing Communications: until the user opts out or requests deletion
• Web Analytics: 26 months
• Customer Service Interactions: 3 years following the most recent engagement

7. Your Rights and Preferences

You hold rights to access, rectify, delete (as per legal constraints), transfer, withdraw consent from marketing, and manage cookies. To exercise these rights, reach us via the contact information given below.

8. Third-Party Offerings

8.1 Google Analytics

We use Google Analytics for insights into website usage. Opting out is possible through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Our site may offer links to social media that operate with their own respective privacy policies.

8.3 Payment Service Providers

Monetary transactions are managed by external processors compliant with the PCI DSS standards.

9. International Data Movements

Your information may be processed and stored in countries other than Germany. We ensure applicable safeguards in accordance with the requirements of the relevant privacy legislation.

10. Privacy and Minors

Our services are not intended for use by individuals below the age of 13, and we deliberately do not compile their data. If you are aware of a minor contributing data to us, please notify us with haste.

11. Changes to This Privacy Policy

Amendments to this Privacy Policy may transpire reflecting changes in our practices or the regulatory landscape. Notices of the updated policy will be posted, emails may be sent to registered users, or announcements made on our website. Pursuing the use of the site post any adjustments indicates acceptance of the new terms.

12. Contact Details

For queries relating to this Privacy Policy or our handling of data, please contact us through:

13. Complying with Google Ads User Consent Rules

We adhere to the rules set by Google Ads regarding user consent. Changes in cookie or tracking preferences can be made at any time through our cookie settings panel.